Privacy Policy

Last Updated: 18 June 2026

1. Who We Are

Property Management Services ("we", "us", "our") provides property letting and management services to landlords and tenants across the UK. This policy explains how we collect, use, store and protect personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information from landlords, tenants and website visitors:

• Contact details (name, email, phone number, postal address)
• Property details and tenancy information
• Financial information needed for rent collection and referencing (e.g. bank details, employment status)
• Identification documents required for referencing and right-to-rent checks
• Information submitted through our website enquiry form
• Technical data such as IP address and browser type, collected automatically when you visit our site

3. How We Use Your Information

We use personal data to:

• Provide property management and letting services
• Carry out tenant referencing and right-to-rent checks
• Collect rent and manage tenancy agreements
• Communicate with landlords and tenants about their property
• Comply with legal and regulatory obligations
• Respond to enquiries submitted via our website

4. Legal Basis for Processing

We process personal data on the basis of contractual necessity (to provide our services), legal obligation (e.g. right-to-rent checks, deposit protection), legitimate interest, and consent where applicable.

5. Sharing Your Information

We may share personal data with referencing agencies, contractors carrying out repairs, deposit protection schemes, local authorities, and other third parties where required by law or necessary to deliver our services. We do not sell personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting or reporting requirements.

7. Your Rights

Under UK GDPR you have the right to access, correct, erase, or restrict the use of your personal data, and to data portability and to object to certain processing. To exercise these rights, contact us using the details below.

8. Cookies

Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at info@propertymanagementservices.org.uk or call 01234 567 890.